Files
Christoph Schwörer f045b99a25 Codebasis als Dateien ins Arbeitsrepo statt als Gitlink
QuellCode/CentronERP war nur als Gitlink (Submodul-Referenz auf 79c1142)
getrackt, ohne .gitmodules und ohne erreichbares Remote. Der
Untersuchungsgegenstand der Versuchsreihe war damit nicht reproduzierbar
gesichert: Ein Klon haette ein leeres Verzeichnis erhalten, und die Belege
der 3.287 Anforderungen waeren nicht ueberpruefbar gewesen.

Umstellung:
- Historie nach c:\DEV\CentronERP_git_snapshot_79c1142 ausgelagert
  (vollstaendig lesbar, enthaelt 79c1142 und Vorgaenger 89ccfd6)
- Gitlink aus dem Index entfernt
- Dateiinhalt aufgenommen: 24.557 Dateien, rund 333 MB

Die verschachtelte .gitignore der Codebasis gilt weiter, Build-Artefakte
bleiben ausgeschlossen. Details in Versuche/Versuch_01/_Codebasis-Nachweis.md
2026-08-26 07:43:51 +02:00

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