Gowler/Masterarbeit
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity
Files
3d5b691bfaf257d6d8f0faca989692396002a073
Masterarbeit/QuellCode/CentronERP/tests/Centron.Tests.EndToEnd/Tests/Helpdesk/AllEditors.expected.txt
T
Christoph Schwörer f045b99a25 Codebasis als Dateien ins Arbeitsrepo statt als Gitlink 
QuellCode/CentronERP war nur als Gitlink (Submodul-Referenz auf 79c1142)
getrackt, ohne .gitmodules und ohne erreichbares Remote. Der
Untersuchungsgegenstand der Versuchsreihe war damit nicht reproduzierbar
gesichert: Ein Klon haette ein leeres Verzeichnis erhalten, und die Belege
der 3.287 Anforderungen waeren nicht ueberpruefbar gewesen.

Umstellung:
- Historie nach c:\DEV\CentronERP_git_snapshot_79c1142 ausgelagert
  (vollstaendig lesbar, enthaelt 79c1142 und Vorgaenger 89ccfd6)
- Gitlink aus dem Index entfernt
- Dateiinhalt aufgenommen: 24.557 Dateien, rund 333 MB

Die verschachtelte .gitignore der Codebasis gilt weiter, Build-Artefakte
bleiben ausgeschlossen. Details in Versuche/Versuch_01/_Codebasis-Nachweis.md
2026-08-26 07:43:51 +02:00

1535 lines
50 KiB
Plaintext
Raw Blame History

This file contains invisible Unicode characters
This file contains invisible Unicode characters that are indistinguishable to humans but may be processed differently by a computer. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.
This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.
{
Data: {
Count: 6,
CurrentPage: 1,
PageCount: 1,
Result: [
{
AdditionalText2: '',
AddressI3D: 1,
AdressContactI3D: 23,
ArticleWorkItemCaption: null,
ArticleWorkItemI3D: null,
BilledCalculableNotPlannedTimesInSeconds: 0,
BranchI3D: 0,
BranchName: 'Hauptsitz',
CalcuableTimersCount: 0,
CalculableNotPlannedTimesInSeconds: 0,
CalculableTimesInSeconds: 0,
ChangedDate: DateTime,
ClosedDate: DateTime,
ConnectionNumber: 0,
ContactEmail: 'ff@c-entron.de',
ContactName: 'Franziska Franzen',
ContactTelephoneNumber: '0731-140399-0',
ContactTitle: 'Frau',
ContractId: 30,
ContractName: 'Kontingent',
ContractNumber: 14030,
ContractTypeCaption: 'Kontingent',
CreatedBy: {
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Hoffmann, Thomas (ABO)',
Email: 'lehnert@c-entron.de',
Employeenumber: null,
FirstName: 'Thomas',
FullName: 'Hoffmann, Thomas (ABO)',
I3D: 27,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Hoffmann',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ABO',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
CreatedDate: DateTime,
CreatedFromObjectI3D: 0,
CreatedFromObjectKind: null,
CreatedFromTicketPatternI3D: null,
CustomerAdviser1: 'ABO',
CustomerAdviser2: 'MAFI',
CustomerAdviser3: 'NP',
CustomerAdviser4: 'SM',
CustomerCity: 'Ulm',
CustomerHasSlaContract: false,
CustomerI3D: 10000,
CustomerName: 'c-entron software gmbh',
CustomerOrderProcessingContractState: null,
CustomerStreet: 'Liststrasse 1',
CustomerZip: '89079',
Description: 'Pauschale Einrichtung\r\n\r\n3 Tage',
DueDate: DateTime,
EditEndDate: null,
EditorI3Ds: '22;23;24;33;39;44',
Editors: [
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Alexander Eiermann (AE)',
Email: '',
Employeenumber: null,
FirstName: 'Alexander',
FullName: 'Alexander Eiermann (AE)',
I3D: 39,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Eiermann',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'AE',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'c-entron Administrator (ADMIN)',
Email: 'vertrieb@c-entron.de',
Employeenumber: null,
FirstName: 'c-entron',
FullName: 'c-entron Administrator (ADMIN)',
I3D: 22,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Administrator',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ADMIN',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'noch egaler egal (LIMA)',
Email: 'lima@test.de',
Employeenumber: null,
FirstName: 'noch egaler',
FullName: 'noch egaler egal (LIMA)',
I3D: 33,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'egal',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'LIMA',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Markus Huber (HM)',
Email: 'markus.fischer@celos.de',
Employeenumber: null,
FirstName: 'Markus',
FullName: 'Markus Huber (HM)',
I3D: 23,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Huber',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'HM',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Volker Lehnert (VL)',
Email: 'lehnert@c-entron.de',
Employeenumber: null,
FirstName: 'Volker',
FullName: 'Volker Lehnert (VL)',
I3D: 44,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Lehnert',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'VL',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Peter Müller (MP)',
Email: 'Müller@Firma.de',
Employeenumber: null,
FirstName: 'Peter',
FullName: 'Peter Müller (MP)',
I3D: 24,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Müller',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'MP',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
}
],
EditorsSingleLine: 'ADMIN, HM, MP, LIMA, AE, VL',
EditStartDate: null,
EscalationLevel: 0,
FreeText1: null,
HelpdeskMarked: false,
HelpdeskPriorityCaption: 'Standard (24 Stunden)',
HelpdeskPriorityI3D: 4,
HelpdeskStatusCaption: 'erledigt',
HelpdeskStatusI3D: 2,
HelpdeskTypeCaption: 'Installation',
HelpdeskTypeI3D: 2,
HistoryCount: 4,
I3D: 1216,
InternalNote: '',
IsCalculable: false,
IsLinkedWithDocBee: false,
IsOnlyInternalVisible: false,
IsRMA: false,
IsTicketRefused: null,
LastAction: 'Beendet',
LastCommentDate: null,
LastEmailDate: null,
LockUser: null,
MainCategoryCaption: null,
MainCategoryI3D: null,
Matchcode: 'CS',
NotBilledCalculableNotPlannedTimesInSeconds: 0,
NotCalculableNotPlannedTimesInSeconds: 0,
NotCalculableTimesInSeconds: 0,
Number: 12217,
ParentHelpdeskI3D: null,
PlannedDurationInHours: 5.0,
PlannedTimesInSeconds: 0,
ProjectNumber: null,
ResponsiblePerson: {
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Hoffmann, Thomas (ABO)',
Email: 'lehnert@c-entron.de',
Employeenumber: null,
FirstName: 'Thomas',
FullName: 'Hoffmann, Thomas (ABO)',
I3D: 27,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Hoffmann',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ABO',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
RMANumber: null,
ShortDescription: 'Dienstleistungen aus Auftrag 20281',
SubCategory1Caption: null,
SubCategory1I3D: null,
SubCategory2Caption: null,
SubCategory2I3D: null,
TicketTags: [],
TimersCount: 0,
TotalTimer: 0,
Version: ''
},
{
AdditionalText2: '',
AddressI3D: 1,
AdressContactI3D: 23,
ArticleWorkItemCaption: null,
ArticleWorkItemI3D: null,
BilledCalculableNotPlannedTimesInSeconds: 11940,
BranchI3D: 0,
BranchName: 'Hauptsitz',
CalcuableTimersCount: 3,
CalculableNotPlannedTimesInSeconds: 11940,
CalculableTimesInSeconds: 11940,
ChangedDate: DateTime,
ClosedDate: DateTime,
ConnectionNumber: 3,
ContactEmail: 'ff@c-entron.de',
ContactName: 'Franziska Franzen',
ContactTelephoneNumber: '0731-140399-0',
ContactTitle: 'Frau',
ContractId: 0,
ContractName: null,
ContractNumber: null,
ContractTypeCaption: null,
CreatedBy: {
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Hoffmann, Thomas (ABO)',
Email: 'lehnert@c-entron.de',
Employeenumber: null,
FirstName: 'Thomas',
FullName: 'Hoffmann, Thomas (ABO)',
I3D: 27,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Hoffmann',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ABO',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
CreatedDate: DateTime,
CreatedFromObjectI3D: 0,
CreatedFromObjectKind: 0,
CreatedFromTicketPatternI3D: null,
CustomerAdviser1: 'ABO',
CustomerAdviser2: 'MAFI',
CustomerAdviser3: 'NP',
CustomerAdviser4: 'SM',
CustomerCity: 'Ulm',
CustomerHasSlaContract: false,
CustomerI3D: 10000,
CustomerName: 'c-entron software gmbh',
CustomerOrderProcessingContractState: null,
CustomerStreet: 'Liststrasse 1',
CustomerZip: '89079',
Description: '',
DueDate: DateTime,
EditEndDate: null,
EditorI3Ds: '22;23;24;33',
Editors: [
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'c-entron Administrator (ADMIN)',
Email: 'vertrieb@c-entron.de',
Employeenumber: null,
FirstName: 'c-entron',
FullName: 'c-entron Administrator (ADMIN)',
I3D: 22,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Administrator',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ADMIN',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'noch egaler egal (LIMA)',
Email: 'lima@test.de',
Employeenumber: null,
FirstName: 'noch egaler',
FullName: 'noch egaler egal (LIMA)',
I3D: 33,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'egal',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'LIMA',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Markus Huber (HM)',
Email: 'markus.fischer@celos.de',
Employeenumber: null,
FirstName: 'Markus',
FullName: 'Markus Huber (HM)',
I3D: 23,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Huber',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'HM',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Peter Müller (MP)',
Email: 'Müller@Firma.de',
Employeenumber: null,
FirstName: 'Peter',
FullName: 'Peter Müller (MP)',
I3D: 24,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Müller',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'MP',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
}
],
EditorsSingleLine: 'ADMIN, HM, MP, LIMA',
EditStartDate: null,
EscalationLevel: 0,
FreeText1: null,
HelpdeskMarked: false,
HelpdeskPriorityCaption: 'Standard (24 Stunden)',
HelpdeskPriorityI3D: 4,
HelpdeskStatusCaption: 'erledigt',
HelpdeskStatusI3D: 2,
HelpdeskTypeCaption: null,
HelpdeskTypeI3D: null,
HistoryCount: 4,
I3D: 1221,
InternalNote: '',
IsCalculable: true,
IsLinkedWithDocBee: false,
IsOnlyInternalVisible: false,
IsRMA: false,
IsTicketRefused: null,
LastAction: 'Beendet',
LastCommentDate: null,
LastEmailDate: null,
LockUser: null,
MainCategoryCaption: null,
MainCategoryI3D: null,
Matchcode: 'CS',
NotBilledCalculableNotPlannedTimesInSeconds: 0,
NotCalculableNotPlannedTimesInSeconds: 0,
NotCalculableTimesInSeconds: 0,
Number: 12222,
ParentHelpdeskI3D: null,
PlannedDurationInHours: 0.0,
PlannedTimesInSeconds: 0,
ProjectNumber: null,
ResponsiblePerson: {
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Hoffmann, Thomas (ABO)',
Email: 'lehnert@c-entron.de',
Employeenumber: null,
FirstName: 'Thomas',
FullName: 'Hoffmann, Thomas (ABO)',
I3D: 27,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Hoffmann',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ABO',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
RMANumber: null,
ShortDescription: 'Kaspersky wird nicht automatisch aktualisiert?',
SubCategory1Caption: null,
SubCategory1I3D: null,
SubCategory2Caption: null,
SubCategory2I3D: null,
TicketTags: [],
TimersCount: 3,
TotalTimer: 11940,
Version: ''
},
{
AdditionalText2: '',
AddressI3D: 1,
AdressContactI3D: 23,
ArticleWorkItemCaption: null,
ArticleWorkItemI3D: null,
BilledCalculableNotPlannedTimesInSeconds: 1063,
BranchI3D: 0,
BranchName: 'Hauptsitz',
CalcuableTimersCount: 3,
CalculableNotPlannedTimesInSeconds: 1063,
CalculableTimesInSeconds: 1063,
ChangedDate: DateTime,
ClosedDate: null,
ConnectionNumber: 0,
ContactEmail: 'ff@c-entron.de',
ContactName: 'Franziska Franzen',
ContactTelephoneNumber: '0731-140399-0',
ContactTitle: 'Frau',
ContractId: 17,
ContractName: 'Kontingent',
ContractNumber: 14017,
ContractTypeCaption: 'Kontingent',
CreatedBy: {
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Lehnert, Volker (VL)',
Email: 'lehnert@c-entron.de',
Employeenumber: null,
FirstName: 'Volker',
FullName: 'Lehnert, Volker (VL)',
I3D: 44,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Lehnert',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'VL',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
CreatedDate: DateTime,
CreatedFromObjectI3D: 0,
CreatedFromObjectKind: 0,
CreatedFromTicketPatternI3D: null,
CustomerAdviser1: 'TH',
CustomerAdviser2: 'MAFI',
CustomerAdviser3: 'NP',
CustomerAdviser4: 'UT',
CustomerCity: 'Ulm',
CustomerHasSlaContract: false,
CustomerI3D: 10000,
CustomerName: 'c-entron software gmbh',
CustomerOrderProcessingContractState: null,
CustomerStreet: 'Liststrasse 1',
CustomerZip: '89079',
Description: 'EinDatum 11:23:04 Email von fix@c-entron.de an Yuriy Krassowizkiy; Volker Lehnert\r\nBetreff: AW: Stammblätter in der Delphi\r\nIch denke auch das das in der .NET reicht und ich gebe Yuriy völlig recht, vorab sollte das Gesamtkonzept „Stammblatt“ erstmal überdacht werden.\r\n',
DueDate: DateTime,
EditEndDate: null,
EditorI3Ds: '22;23;24;44',
Editors: [
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Volker Lehnert (VL)',
Email: 'lehnert@c-entron.de',
Employeenumber: null,
FirstName: 'Volker',
FullName: 'Volker Lehnert (VL)',
I3D: 44,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Lehnert',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'VL',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'c-entron Administrator (ADMIN)',
Email: 'vertrieb@c-entron.de',
Employeenumber: null,
FirstName: 'c-entron',
FullName: 'c-entron Administrator (ADMIN)',
I3D: 22,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Administrator',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ADMIN',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Markus Huber (HM)',
Email: 'markus.fischer@celos.de',
Employeenumber: null,
FirstName: 'Markus',
FullName: 'Markus Huber (HM)',
I3D: 23,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Huber',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'HM',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Peter Müller (MP)',
Email: 'Müller@Firma.de',
Employeenumber: null,
FirstName: 'Peter',
FullName: 'Peter Müller (MP)',
I3D: 24,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Müller',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'MP',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
}
],
EditorsSingleLine: 'ADMIN, HM, MP, VL',
EditStartDate: null,
EscalationLevel: 0,
FreeText1: null,
HelpdeskMarked: false,
HelpdeskPriorityCaption: 'sehr wichtig',
HelpdeskPriorityI3D: 5,
HelpdeskStatusCaption: 'wartend',
HelpdeskStatusI3D: 4,
HelpdeskTypeCaption: 'Software Fehler',
HelpdeskTypeI3D: 1,
HistoryCount: 7,
I3D: 9429,
InternalNote: '',
IsCalculable: true,
IsLinkedWithDocBee: false,
IsOnlyInternalVisible: false,
IsRMA: false,
IsTicketRefused: null,
LastAction: 'Rechnung erstellt',
LastCommentDate: null,
LastEmailDate: null,
LockUser: null,
MainCategoryCaption: null,
MainCategoryI3D: null,
Matchcode: 'CS',
NotBilledCalculableNotPlannedTimesInSeconds: 0,
NotCalculableNotPlannedTimesInSeconds: 0,
NotCalculableTimesInSeconds: 0,
Number: 12442,
ParentHelpdeskI3D: null,
PlannedDurationInHours: 0.0,
PlannedTimesInSeconds: 0,
ProjectNumber: null,
ResponsiblePerson: {
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Administrator, c-entron (ADMIN)',
Email: 'vertrieb@c-entron.de',
Employeenumber: null,
FirstName: 'c-entron',
FullName: 'Administrator, c-entron (ADMIN)',
I3D: 22,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Administrator',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ADMIN',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
RMANumber: null,
ShortDescription: 'Dell Server defekt im Einkauf',
SubCategory1Caption: null,
SubCategory1I3D: null,
SubCategory2Caption: null,
SubCategory2I3D: null,
TicketTags: [],
TimersCount: 3,
TotalTimer: 1063,
Version: ''
},
{
AdditionalText2: '',
AddressI3D: 1,
AdressContactI3D: 23,
ArticleWorkItemCaption: null,
ArticleWorkItemI3D: null,
BilledCalculableNotPlannedTimesInSeconds: 0,
BranchI3D: 0,
BranchName: 'Hauptsitz',
CalcuableTimersCount: 0,
CalculableNotPlannedTimesInSeconds: 0,
CalculableTimesInSeconds: 0,
ChangedDate: DateTime,
ClosedDate: null,
ConnectionNumber: 0,
ContactEmail: 'ff@c-entron.de',
ContactName: 'Franziska Franzen',
ContactTelephoneNumber: '0731-140399-0',
ContactTitle: null,
ContractId: 0,
ContractName: null,
ContractNumber: null,
ContractTypeCaption: null,
CreatedBy: {
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Lehnert, Volker (VL)',
Email: 'lehnert@c-entron.de',
Employeenumber: null,
FirstName: 'Volker',
FullName: 'Lehnert, Volker (VL)',
I3D: 44,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Lehnert',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'VL',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
CreatedDate: DateTime,
CreatedFromObjectI3D: 0,
CreatedFromObjectKind: null,
CreatedFromTicketPatternI3D: null,
CustomerAdviser1: 'TH',
CustomerAdviser2: 'MAFI',
CustomerAdviser3: 'NP',
CustomerAdviser4: 'UT',
CustomerCity: 'Ulm',
CustomerHasSlaContract: false,
CustomerI3D: 10000,
CustomerName: 'c-entron software gmbh',
CustomerOrderProcessingContractState: null,
CustomerStreet: 'Liststrasse 1',
CustomerZip: '89079',
Description: '',
DueDate: DateTime,
EditEndDate: null,
EditorI3Ds: '22;23;24;44',
Editors: [
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Volker Lehnert (VL)',
Email: 'lehnert@c-entron.de',
Employeenumber: null,
FirstName: 'Volker',
FullName: 'Volker Lehnert (VL)',
I3D: 44,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Lehnert',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'VL',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'c-entron Administrator (ADMIN)',
Email: 'vertrieb@c-entron.de',
Employeenumber: null,
FirstName: 'c-entron',
FullName: 'c-entron Administrator (ADMIN)',
I3D: 22,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Administrator',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ADMIN',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Markus Huber (HM)',
Email: 'markus.fischer@celos.de',
Employeenumber: null,
FirstName: 'Markus',
FullName: 'Markus Huber (HM)',
I3D: 23,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Huber',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'HM',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Peter Müller (MP)',
Email: 'Müller@Firma.de',
Employeenumber: null,
FirstName: 'Peter',
FullName: 'Peter Müller (MP)',
I3D: 24,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Müller',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'MP',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
}
],
EditorsSingleLine: 'ADMIN, HM, MP, VL',
EditStartDate: null,
EscalationLevel: 0,
FreeText1: null,
HelpdeskMarked: false,
HelpdeskPriorityCaption: 'Standard (24 Stunden)',
HelpdeskPriorityI3D: 4,
HelpdeskStatusCaption: 'weitergeleitet',
HelpdeskStatusI3D: 5,
HelpdeskTypeCaption: 'Software Fehler',
HelpdeskTypeI3D: 1,
HistoryCount: 1,
I3D: 9441,
InternalNote: '',
IsCalculable: false,
IsLinkedWithDocBee: false,
IsOnlyInternalVisible: false,
IsRMA: false,
IsTicketRefused: null,
LastAction: 'Status',
LastCommentDate: null,
LastEmailDate: null,
LockUser: null,
MainCategoryCaption: 'Notebook',
MainCategoryI3D: 5,
Matchcode: 'CS',
NotBilledCalculableNotPlannedTimesInSeconds: 0,
NotCalculableNotPlannedTimesInSeconds: 0,
NotCalculableTimesInSeconds: 0,
Number: 12454,
ParentHelpdeskI3D: null,
PlannedDurationInHours: null,
PlannedTimesInSeconds: 0,
ProjectNumber: null,
ResponsiblePerson: {
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Administrator, c-entron (ADMIN)',
Email: 'vertrieb@c-entron.de',
Employeenumber: null,
FirstName: 'c-entron',
FullName: 'Administrator, c-entron (ADMIN)',
I3D: 22,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Administrator',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ADMIN',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
RMANumber: null,
ShortDescription: 'Dell Server defekt im Einkauf',
SubCategory1Caption: 'Software',
SubCategory1I3D: 21,
SubCategory2Caption: null,
SubCategory2I3D: null,
TicketTags: [],
TimersCount: 0,
TotalTimer: 0,
Version: ''
},
{
AdditionalText2: null,
AddressI3D: 1,
AdressContactI3D: 23,
ArticleWorkItemCaption: null,
ArticleWorkItemI3D: null,
BilledCalculableNotPlannedTimesInSeconds: 163,
BranchI3D: 0,
BranchName: 'Hauptsitz',
CalcuableTimersCount: 1,
CalculableNotPlannedTimesInSeconds: 163,
CalculableTimesInSeconds: 163,
ChangedDate: DateTime,
ClosedDate: null,
ConnectionNumber: 0,
ContactEmail: 'ff@c-entron.de',
ContactName: 'Franziska Franzen',
ContactTelephoneNumber: '0731-140399-0',
ContactTitle: 'Frau',
ContractId: 28,
ContractName: 'Kontingent',
ContractNumber: 14028,
ContractTypeCaption: 'Kontingent',
CreatedBy: {
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Lehnert, Volker (VL)',
Email: 'lehnert@c-entron.de',
Employeenumber: null,
FirstName: 'Volker',
FullName: 'Lehnert, Volker (VL)',
I3D: 44,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Lehnert',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'VL',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
CreatedDate: DateTime,
CreatedFromObjectI3D: 0,
CreatedFromObjectKind: null,
CreatedFromTicketPatternI3D: null,
CustomerAdviser1: 'TH',
CustomerAdviser2: 'MAFI',
CustomerAdviser3: 'NP',
CustomerAdviser4: 'UT',
CustomerCity: 'Ulm',
CustomerHasSlaContract: false,
CustomerI3D: 10000,
CustomerName: 'c-entron software gmbh',
CustomerOrderProcessingContractState: null,
CustomerStreet: 'Liststrasse 1',
CustomerZip: '89079',
Description: 'Anbei der Social Media Redaktionsplan bis 29.092017\r\n\r\n​Kennen Sie schon unsere User Groups bei Facebook?\r\nc‑entron:\r\nhttps://www.facebook.com/groups/centronusergroupnord/\r\n \r\nService‑Board:\r\nhttps://www.facebook.com/groups/1546285448941215/\r\n​\r\nBeste Grüße aus Ulm,\r\n​\r\nBitte beachten Sie, dass sämtliche Schulungs‑ und Beratungsgespräche mit unserer Consultingabteilung kostenpflichtig sind und nach Aufwand abgerechnet werden.\r\n\r\n \r\n\r\n\r\n\r\nDirk Olejnik\r\n\r\n\r\nSocial Media Manager\r\n\r\nConsulting\r\n\r\nBesuchen Sie uns auf\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n \r\n \r\n\r\n \r\n\r\n\r\n\r\n \r\n \r\n\r\n\r\nc‑entron software gmbh\r\nListstraße 1\r\n | \r\n89079\r\n Ulm\r\n\r\n\r\n\r\n\r\n\r\n\r\nEmail: olejnik@c-entron.de\r\n\r\n\r\n\r\nTel:  0731.140399.385\r\n\r\nFax: 0731.140399.399\r\n\r\n \r\n\r\n\r\nWeb:  […]',
DueDate: DateTime,
EditEndDate: null,
EditorI3Ds: '22;23;24;44',
Editors: [
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Volker Lehnert (VL)',
Email: 'lehnert@c-entron.de',
Employeenumber: null,
FirstName: 'Volker',
FullName: 'Volker Lehnert (VL)',
I3D: 44,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Lehnert',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'VL',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'c-entron Administrator (ADMIN)',
Email: 'vertrieb@c-entron.de',
Employeenumber: null,
FirstName: 'c-entron',
FullName: 'c-entron Administrator (ADMIN)',
I3D: 22,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Administrator',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ADMIN',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Markus Huber (HM)',
Email: 'markus.fischer@celos.de',
Employeenumber: null,
FirstName: 'Markus',
FullName: 'Markus Huber (HM)',
I3D: 23,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Huber',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'HM',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Peter Müller (MP)',
Email: 'Müller@Firma.de',
Employeenumber: null,
FirstName: 'Peter',
FullName: 'Peter Müller (MP)',
I3D: 24,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Müller',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'MP',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
}
],
EditorsSingleLine: 'ADMIN, HM, MP, VL',
EditStartDate: null,
EscalationLevel: 0,
FreeText1: null,
HelpdeskMarked: false,
HelpdeskPriorityCaption: 'Standard (24 Stunden)',
HelpdeskPriorityI3D: 4,
HelpdeskStatusCaption: 'weitergeleitet',
HelpdeskStatusI3D: 5,
HelpdeskTypeCaption: null,
HelpdeskTypeI3D: null,
HistoryCount: 6,
I3D: 10460,
InternalNote: null,
IsCalculable: true,
IsLinkedWithDocBee: false,
IsOnlyInternalVisible: true,
IsRMA: false,
IsTicketRefused: null,
LastAction: 'Rechnung erstellt',
LastCommentDate: null,
LastEmailDate: null,
LockUser: null,
MainCategoryCaption: 'Notebook',
MainCategoryI3D: 5,
Matchcode: 'CS',
NotBilledCalculableNotPlannedTimesInSeconds: 0,
NotCalculableNotPlannedTimesInSeconds: 0,
NotCalculableTimesInSeconds: 0,
Number: 12474,
ParentHelpdeskI3D: null,
PlannedDurationInHours: null,
PlannedTimesInSeconds: 0,
ProjectNumber: null,
ResponsiblePerson: {
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Administrator, c-entron (ADMIN)',
Email: 'vertrieb@c-entron.de',
Employeenumber: null,
FirstName: 'c-entron',
FullName: 'Administrator, c-entron (ADMIN)',
I3D: 22,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Administrator',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ADMIN',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
RMANumber: null,
ShortDescription: 'Social Media Redaktionsplan September 2017',
SubCategory1Caption: 'Software',
SubCategory1I3D: 21,
SubCategory2Caption: null,
SubCategory2I3D: null,
TicketTags: [],
TimersCount: 1,
TotalTimer: 163,
Version: null
},
{
AdditionalText2: '',
AddressI3D: 3,
AdressContactI3D: 4,
ArticleWorkItemCaption: null,
ArticleWorkItemI3D: null,
BilledCalculableNotPlannedTimesInSeconds: 0,
BranchI3D: 0,
BranchName: 'Hauptsitz',
CalcuableTimersCount: 1,
CalculableNotPlannedTimesInSeconds: 360,
CalculableTimesInSeconds: 360,
ChangedDate: DateTime,
ClosedDate: DateTime,
ConnectionNumber: 0,
ContactEmail: 'support@c-entron.de',
ContactName: 'Stephan Pitan',
ContactTelephoneNumber: '0731 96 88 4 321',
ContactTitle: 'Herr',
ContractId: 35,
ContractName: '',
ContractNumber: 14035,
ContractTypeCaption: 'Kontingent',
CreatedBy: {
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Lehnert, Volker (VL)',
Email: 'lehnert@c-entron.de',
Employeenumber: null,
FirstName: 'Volker',
FullName: 'Lehnert, Volker (VL)',
I3D: 44,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Lehnert',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'VL',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
CreatedDate: DateTime,
CreatedFromObjectI3D: 0,
CreatedFromObjectKind: null,
CreatedFromTicketPatternI3D: null,
CustomerAdviser1: 'TH',
CustomerAdviser2: 'MAFI',
CustomerAdviser3: 'NP',
CustomerAdviser4: 'UT',
CustomerCity: 'Neu-Ulm / Burlafingen',
CustomerHasSlaContract: false,
CustomerI3D: 10000,
CustomerName: 'c-entron software gmbh',
CustomerOrderProcessingContractState: null,
CustomerStreet: 'Adenauerstraße 13/1',
CustomerZip: '89233',
Description: 'EinDatum 10:19:56 Email von klarer@c-entron.de an martin.bruenn@advanced.info\r\nBetreff: c-entron Abschlussbericht Ticket 71567 | Buchhaltungsexport: Datev Schnittstelle liefert nicht alle Kreditoren/Debitoren Stände beim Export | ADVANCED Systemhaus GmbH\r\nSehr geehrter Herr Brünn,\r\n \r\ndie Anforderung des "Ticket 71567 | Buchhaltungsexport: Datev Schnittstelle liefert nicht alle Kreditoren/Debitoren Stände beim Export" wurde bearbeitet und abgeschlossen, die Implementierung ist im c-entron.NET Release Version 2.0.32.18 bereits vorhanden.\r\n \r\nFreigabe des Release war bereits am Freitag, den EinDatum.   \r\n \r\n \r\nUpdatebeschreibungen und nähere Details zu Releaseversionen werden zyklisch im technischen Newsletter veröffentlicht.\r\n \r\nBesc […]',
DueDate: DateTime,
EditEndDate: null,
EditorI3Ds: '22;23;24;44',
Editors: [
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Volker Lehnert (VL)',
Email: 'lehnert@c-entron.de',
Employeenumber: null,
FirstName: 'Volker',
FullName: 'Volker Lehnert (VL)',
I3D: 44,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Lehnert',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'VL',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'c-entron Administrator (ADMIN)',
Email: 'vertrieb@c-entron.de',
Employeenumber: null,
FirstName: 'c-entron',
FullName: 'c-entron Administrator (ADMIN)',
I3D: 22,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Administrator',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ADMIN',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Markus Huber (HM)',
Email: 'markus.fischer@celos.de',
Employeenumber: null,
FirstName: 'Markus',
FullName: 'Markus Huber (HM)',
I3D: 23,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Huber',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'HM',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
{
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Peter Müller (MP)',
Email: 'Müller@Firma.de',
Employeenumber: null,
FirstName: 'Peter',
FullName: 'Peter Müller (MP)',
I3D: 24,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Müller',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'MP',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
}
],
EditorsSingleLine: 'ADMIN, HM, MP, VL',
EditStartDate: null,
EscalationLevel: 0,
FreeText1: null,
HelpdeskMarked: false,
HelpdeskPriorityCaption: 'Standard (24 Stunden)',
HelpdeskPriorityI3D: 4,
HelpdeskStatusCaption: 'erledigt',
HelpdeskStatusI3D: 2,
HelpdeskTypeCaption: 'Software Fehler',
HelpdeskTypeI3D: 1,
HistoryCount: 3,
I3D: 10486,
InternalNote: '',
IsCalculable: true,
IsLinkedWithDocBee: false,
IsOnlyInternalVisible: false,
IsRMA: false,
IsTicketRefused: null,
LastAction: 'Beendet',
LastCommentDate: null,
LastEmailDate: null,
LockUser: null,
MainCategoryCaption: 'Notebook',
MainCategoryI3D: 5,
Matchcode: 'CS',
NotBilledCalculableNotPlannedTimesInSeconds: 360,
NotCalculableNotPlannedTimesInSeconds: 0,
NotCalculableTimesInSeconds: 0,
Number: 12500,
ParentHelpdeskI3D: null,
PlannedDurationInHours: null,
PlannedTimesInSeconds: 0,
ProjectNumber: null,
ResponsiblePerson: {
Availability: 0,
BranchI3D: null,
DefaultStorageI3D: null,
Dispatcher: false,
DisplayText: 'Administrator, c-entron (ADMIN)',
Email: 'vertrieb@c-entron.de',
Employeenumber: null,
FirstName: 'c-entron',
FullName: 'Administrator, c-entron (ADMIN)',
I3D: 22,
IsActive: false,
LastAvailabilityChange: null,
LastName: 'Administrator',
LeavingDate: null,
Phone1: null,
RemainingDaysOfVacation: 0.0,
ShortSign: 'ADMIN',
State: null,
SupportLevel: null,
Template1: false,
Template2: false,
Template3: false,
Template4: false,
VacationEntitlement: 0.0
},
RMANumber: null,
ShortDescription: 'Dell Server defekt im Einkauf',
SubCategory1Caption: 'Software',
SubCategory1I3D: 21,
SubCategory2Caption: null,
SubCategory2I3D: null,
TicketTags: [],
TimersCount: 1,
TotalTimer: 360,
Version: 'x'
}
]
},
Error: null,
Message: null,
MessageCode: null,
Status: 0
}
Reference in New Issue View Git Blame Copy Permalink